1)Return at our store (no fees)

11712 Moorpark St, suite 213, Studio City, CA, 91604

Open daily 12 PM-7 PM

Please press #14 on the intercom to open the door-2nd floor.

2)Return via mail

We want to make your return process as simple as possible. Please note: a $9.95 return shipping fee will be deducted from the refund amount.

Please follow the steps below to return your item(s):

1) Check Return Eligibility

• Returns are accepted within 7 days of the delivery date.
• Ensure the item is unused, in its original condition, and with all tags and packaging intact.
• Items marked as "Final Sale" are not eligible for returns.

2) Initiate Your Return

• Visit our Self-Serve Return Portal [https://account.myvarga.com].
• Enter your email and start the return process.

Wait for the return approval email.

3) Receive Your Return Label

• Once your return request is approved, we will email you a prepaid shipping label.
• Carefully pack the item(s) you are returning to ensure they are protected during shipping.
• Include the return confirmation or original packing slip in the package.
  

4) Ship the Item(s)

• Attach the provided shipping label to the package.
• Drop off the package at your nearest shipping carrier location or arrange a pickup, as per the carrier's guidelines.

5) Refund Process

• Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method.

If you believe your item has a fault, please contact our Customer Service team at info@myvarga.com with your order number and images of the fault. Our team will work to resolve this with priority.

The item must be returned in original condition: unworn, unwashed and unused, with original tags attached. If the returned item does not meet these conditions, your item will be returned to you at an additional charge.