Returns & Exchanges
• Returns are accepted within 7 days of delivery.
• Items must be unworn, unwashed, and with all original tags attached.
Return Options
• Store Credit (recommended) — FREE return
Receive store credit to use anytime on our website or in-store.
• Exchanges — FREE
Need a different size or color? We’re happy to exchange your item at no additional cost.
• Refund to Original Payment Method — $14.95 return fee
The return shipping fee will be deducted from your refund (+$9.99)
Important Notes
• Items marked as Final Sale are not eligible for return or exchange.
• Original shipping fees are non-refundable.
How To Make A Return
Please follow the steps below to return your item(s):
Check Return Eligibility
- Returns are accepted within 7 days of the delivery date.
- Ensure the item is unused, in its original condition, and with all tags and packaging intact.
- Items marked as "Final Sale" are not eligible for returns.
1) Return at our store (no return shipping fees)
11712 Moorpark St, suite 213, Studio City, CA, 91604
Open daily 12 PM-7 PM
(818) 807-6556
Please press #14 on the intercom to open the door-2nd floor.
2) Return by Mail
- Visit our Self-Serve Return Portal
Wait for the return approval email.
Receive Your Return Label
- Once your return request is approved, we will email you a prepaid shipping label.
- Carefully pack the item(s) you are returning to ensure they are protected during shipping.
Once you receive the return label, youwill have 10 business days to ship the package.
Ship the Item(s)
- Attach the provided shipping label to the package.
- Drop off the package at your nearest shipping carrier location.
Refund Process
- Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method.
