Refunds are applicable to full price items only. We accept returns within 7 days of the delivery date.
Sale items are final sale and cannot be returned or exchanged. If a sale item is returned, the item will be sent back to the customer at their own expense.
Exchanges
Due to high sell through of stock, we are unable to offer exchanges. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund in accordance to our return conditions. Please note, shipping cannot be waived for repurchases.
Faulty Item Returns
If you believe your item has a fault, please contact our Customer Service team atinfo@myvarga.comwith your order number and images of the fault. Our team will work to resolve this with priority.
Garment Return Condition
The item must be returned in original condition: unworn, unwashed and unused, with original tags attached. If the returned item does not meet these conditions, your item will be returned to you at an additional charge.
How To Make A Return
We want to make your return process as simple as possible. Please follow the steps below to return your item(s):
1) Check Return Eligibility
- Returns are accepted within 7 days of the delivery date.
- Ensure the item is unused, in its original condition, and with all tags and packaging intact.
- Items marked as "Final Sale" are not eligible for returns.
2) Initiate Your Return
- Visit our Self-Serve Return Portal [https://account.myvarga.com].
- Enter your email and start the return process.
Wait for the return approval email.
3) Receive Your Return Label
- Once your return request is approved, we will email you a prepaid shipping label.
- Carefully pack the item(s) you are returning to ensure they are protected during shipping.
- Include the return confirmation or original packing slip in the package.
4) Ship the Item(s)
- Attach the provided shipping label to the package.
- Drop off the package at your nearest shipping carrier location or arrange a pickup, as per the carrier's guidelines.
5) Refund Process
- Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method.